Shipping & Returns

Thank you for shopping with One O Eight. We hope you love your new purchase.

 

Not quite right? Not to worry!  You have 14 days from order to receipt to make up your mind. 

 

To receive a full refund on your One O Eight purchase, return your item(s) in the condition you received them, unworn and with tags, within 14 days of order receipt. 

 
  
Follow these simple steps for an easy returns process: 

  •  Fill in the delivery note on the front of your delivery slip.
  • Cut off the One O Eight address on the front of the delivery slip. 
  • Insert the completed delivery note back into your parcel with the item(s) you wish to return, seal up your parcel and stick the One O Eight address to the front of the parcel.
  • Send your parcel back to us via your desired courier service using a signed-for delivery service. Please ensure you retain your proof of postage until you receive your refund.
  • Once we receive the parcel and process the return, you will be notified by email. 
  • Returns are processed within 5-7 business days of One O Eight receiving the returned package. 
  • A full refund will be issued to your original payment method. Please note shipping is non-refundable.

 

*One O Eight reserves the right to decline returns that have been worn or are damaged.*

 
 
 
If you have any further questions, please contact us at 
info@one-o-eight.co.uk